Unified Legal Policy

Terms of Service, Privacy Policy, and Data Protection Standards

Last Updated: November 2025

1. Introduction & Acceptance of Terms

Welcome to HomeBoss ("we", "our", "us"). This Unified Legal Policy governs your access to and use of homeboss.io and all related services ("Services"). By using our Services, you acknowledge that you have read, understood, and agreed to be bound by this Policy. If you do not agree, you should discontinue all use of the Services immediately.

This consolidated document includes our Terms of Service, Privacy Policy, Data Protection Standards, Refund Policy, Fulfilment Policy, and Cookie Notice for clarity and transparency.

HomeBoss complies with the Singapore Personal Data Protection Act 2012 (PDPA) and applies widely accepted international data protection standards, including principles aligned with the EU General Data Protection Regulation (GDPR).

2. Privacy & Data Protection Policy

2.1 Types of Personal Data Collected

We may collect and process the following categories of personal data:

  • Identity Data: Name, contact information, and account details.
  • Business Listing Data: Details provided by home-based businesses during registration.
  • Payment and Transaction Data: Billing information, subscription details, and limited payment metadata. Full credit card information is never stored by HomeBoss; all payments are securely processed through Stripe.
  • Technical Data: Device identifiers, IP address, browser type, operating system, and interaction data.
  • Usage Data: Visit history, search activity, location-based browsing (if enabled), and engagement metrics.
  • Communications: Messages or enquiries sent through our platform or support channels.

We do not knowingly collect personal information from children under 13.

2.2 Purpose of Data Collection

Personal data is collected for purposes including:

  • Providing, maintaining, and operating the HomeBoss platform;
  • Enabling home-based businesses to create, update, and manage listings;
  • Processing secure subscription payments through Stripe;
  • Facilitating user-business interactions;
  • Enhancing user experience and improving service performance;
  • Detecting fraud, ensuring security, and preventing misuse;
  • Complying with legal, regulatory, or law enforcement requirements;
  • Conducting analytics and operational improvements.

2.3 Legal Basis for Processing (GDPR-Aligned Standard)

While HomeBoss is based in Singapore, we apply core GDPR-style data principles for international users. Our data processing may rely on:

  • Consent provided when users submit information;
  • Contractual necessity, allowing us to deliver our Services;
  • Legitimate interests, such as service enhancement and fraud prevention;
  • Legal obligations, where required by law.

2.4 Sharing and Disclosure of Personal Data

HomeBoss does not sell personal data. We may share information with trusted service providers strictly for operational purposes, including:

  • Stripe for payments;
  • Hosting and cloud providers for platform infrastructure;
  • Analytics and performance tools;
  • Communications platforms for email delivery;
  • Law enforcement or regulators when legally required.

All third parties are contractually obligated to handle data securely and in accordance with strict confidentiality requirements.

2.5 International Data Transfers

Personal data may be transferred or stored outside Singapore due to our use of global hosting or service partners. In such cases, we take reasonable steps to ensure the data remains protected in alignment with:

  • PDPA requirements for cross-border transfers;
  • Industry-standard data protection measures;
  • Encryption, secure transmission, and access-control protection.

2.6 Data Retention

We retain personal data only as long as reasonably necessary to fulfil the purposes described in this Policy, or longer if required for legal obligations. When data is no longer required, it is securely deleted, anonymised, or archived.

2.7 Data Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal data, including:

  • Encrypted connections (HTTPS/TLS);
  • Secure server environments;
  • Restricted access to authorised personnel;
  • Routine security checks and vulnerability monitoring;
  • Protection against unauthorised access and misuse.

While no security system is completely foolproof, we are committed to maintaining strong safeguards.

3. Terms of Service

3.1 Use of HomeBoss Services

By accessing homeboss.io, you agree to:

  • Use the platform lawfully and responsibly;
  • Not upload misleading, harmful, illegal, or infringing content;
  • Not attempt to disrupt platform operation or security;
  • Provide accurate information when registering as a business or user.

We reserve the right to suspend or terminate accounts that violate these terms.

3.2 Business Responsibilities

Home-based businesses who register on HomeBoss agree to:

  • Provide truthful and current business information;
  • Ensure all products, services, and advertising comply with local laws and licensing requirements in their respective countries;
  • Manage and update their listings accurately;
  • Fulfil enquiries and customer interactions in good faith.

HomeBoss is not a business owner, agent, or intermediary. We provide a listing and discovery platform only.

3.3 Account Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for all activity occurring under their account. You must notify us immediately if you suspect unauthorised access.

3.4 Intellectual Property

All platform content—including designs, branding, logos, code, features, and intellectual property—is owned by HomeBoss unless otherwise attributed. Users may not copy, reproduce, or distribute any part of the platform without written permission.

3.5 Limitation of Liability

To the extent permitted by law, HomeBoss shall not be liable for:

  • Loss of profits, revenue, or business opportunity;
  • Any indirect, incidental, punitive, or consequential damages;
  • Accuracy of information posted by third-party businesses;
  • Any actions, products, or services of businesses listed on the platform;
  • Technical interruptions beyond our control.

Our total liability for any claim shall not exceed the total subscription fees paid in the preceding 12 months.

4. Subscription, Billing & Refund Policy

4.1 Subscription Fees

Home-based businesses subscribing to HomeBoss listings will be billed according to the selected plan through Stripe. Fees may be updated with prior notice.

4.2 Refund Policy

As HomeBoss provides digital listing services, subscription fees are generally non-refundable once the listing has been activated.

Refunds may be considered only in exceptional cases such as:

  • Duplicate billing;
  • Technical platform errors caused by HomeBoss;
  • Failure to deliver listing access.

Refunds are not provided for:

  • Change of mind;
  • Inactivity or failure to use the service;
  • Listing suspension due to policy violations.

4.3 Cancellation

Subscribers may cancel anytime. Services remain active until the end of the current billing cycle. No pro-rated refunds are issued.

5. Fulfilment & Service Delivery

Upon successful payment through Stripe, business listings are typically activated immediately. Confirmation and access instructions will appear on-screen or via email.

If access is not received within a reasonable timeframe, users should contact us.

6. Cookie Notice

HomeBoss uses cookies and similar technologies to:

  • Enable essential platform functionality;
  • Remember user preferences;
  • Measure analytics and performance;
  • Secure login sessions.

Users may disable cookies via browser settings, but some features may not function properly.

7. Policy Updates

This Unified Legal Policy may be updated periodically. The "Last Updated" date reflects the latest version. Continued use of HomeBoss constitutes acceptance of all changes.

8. Contact Information

For questions about this policy or for support, users may contact us through the platform's support or enquiry channels.